New features and updates regarding StockTrac

A Message to Our Customers

Things have changed quickly in our world recently, and we hope that you and your families are staying safe in the face of the COVID-19 pandemic.

In response to the requests put out by our Governor, we are going to be implementing an offsite working environment for our staff. This is how we can do our part to stop the spread and keep our staff and their families as safe as possible. We will all be available to you almost as easily as if we were in the office together. However, we will not have the ability to transfer calls to other people. In some cases, we may have to ask you to call back and use a specific extension.

Again, we expect no lapse in our ability to support you while we face the next few weeks; our hours and our services will remain the same. Please be patient with us if there is a pause in a response or if we need you to make an additional call to get to the person you want to speak with. We are all connected in our fight to flatten the curve and get past this!

Announcing Version 3.5 of StockTrac

With a fresh, new look and lots of new and improved features, StockTrac version 3.5 is now available to all customers. Here is a peek at the new main menu:

Read about the enhancements below, and give our support department a call to upgrade. Also, keep an eye out for another email announcing a webinar that will show some of the new features including MVConnect!

Highlighted Changes in new version 3.5

  • Now saving AllData LogIn Username and Password so that you do not have to retype them when going into the integration
  • Added Integration to Sonsio Road Hazard
  • Ability to store tire size fields on inventory items and use them to find tire parts in Point of Sale and Inventory
  • Increase size of part & labor descriptions to 120 characters                            
  • Added integration to TireMetrix TPMS Manager                                                    
  • Added ability to hide part numbers on estimates                                    
  • Greatly improved speed with initial estimate loads    

Introducing our new Multi Vendor Lookup function - MVConnect

  • Powered by Epicor's ISE version, you can now see parts available from all your vendors on one screen!
  • Also accesses their pre-built job packages, Service Interval information, and labor
  • Included is the ability for you to see your on-hand quantities of any parts you might stock
  • Once the parts are transferred to your estimate, quickly and easily place the necessary orders to your vendors
  • Included is the ability for you to find and order parts through Amazon with your Amazon Business account
  • Contact our Support Department for more information on signing up

For those already using our Inspection Tablet module, InSpec, below are the recent upgrades and changes.

InSpec App changes

  • Fixed issue with carriage returns truncating notes
  • Added button to 3rd level to take the user back two levels                      
  • Indicate which required fields on vehicle screen haven't been entered
  • Changed most Back buttons to read Done
  • Some choices can have an additional text button displayed                      
  • Don't default numeric fields to 0 so we can detect when user enters a 0
  • Some labels weren't visible when viewing in portrait mode                      
  • Photos weren't being resent when resending the inspection
  • Fixed potential index out of range errors including when selecting plate/VIN lookup results
  • Added Inspection Statistics Report for user analysis                                                                                

InSpec changes system wide

  • Improved connectivity and ability to reconnect quickly when the tablets go to sleep
  • Added ability to add a 3rd level of choices to the forms
  • Added version number to inspection forms                                        
  • Tech notes on inspection were not always being displayed                            
  • Inspection log started flashing as soon as new inspection was assigned
  • Fixed word wrapping issue when printing some inspection detail findings        
  • Inspection changes to allow additional notes icon added to some items                      
  • Avoid access violations when editing an inspection or previewing the form      
  • Photo notes weren't printing on inspections
  • VIN was printing off the page on inspection form
  • Printing an inspection from the Inspection Log could print wrong customer info if an estimate was on the screen
  • Fixed swapped inspection time started / time completed
  • Unchecking pictures on inspections didn't always stop them from being printed
  • Allow deletion of started & completed inspections when on original estimate


And finally, here is a list of some of the more module specific changes you may have been wishing for!

Point of Sale

  • Added images to ATD catalog                                                    
  • Indicate in the appointment popup bubble if the customer is waiting              
  • Don't prompt for credit card expiration date and authorization since it can no longer be saved
  • Posting ordered item to Custom Stocked category didn't change the Mfg on the estimate item
  • Added a popup menu to carfax history screen to copy to clipboard
  • Don't require replacement reason on declined items
  • Added Installed & Sold Snapshot report for technician's reference
  • Sonsio certificates are now being printed with the invoice                    
  • The quantity sold on a companion part wouldn't get adjusted if there was only one companion part added                                                    
  • Changing the selling price to 0 on a guarantee-able part would always clear the labor instead of checking the flag on the product code
  • When starting a new ticket and looking up by plate it wasn't checking to see if other estimates already existed for that vehicle
  • Can print fitment info in TireTrac and TireSize                                
  • Don't auto-save quick quotes when using integrations unless parts were ordered or it had been previously saved                                      
  • Use same warnings about opening a billed out estimate when using the caller id screen      
  • Fixed occasional truncation issue when printing long part descriptions
  • Vehicle info not being sent to Nexpart correctly                              
  • Fix error when Showing the list of Billing Centers
  • Deal with changed TireMetrix warnings that were causing errors in Point of Sale
  • Tire Connect was looking for cross-reference records but using only the Manufacturer, not part number
  • Default MCL field wasn't being displayed for LaserCat users                    
  • Billing Center's tax settings can be set to override customer's tax settings    
  • Fixed issue causing discrepancies in some reports when discounting packages
  • Improved Appointment Dragging on Scheduler  


  • Added part type of Warranty to use with Sonsio
  • Posting ordered item to Custom Stocked category didn't change the manufacturer on the estimate item
  • Expand category and item description on the screen                                          


  • Some numbers on Detailed Sales/Cost could be incorrect for packaged items      
  • Added ISTIRE, M2CATEGORY and correct FLEET_NO in Midas Data Highway export            
  • Displaying the warning when cancelling the Tuffy Royalty report could produce error
  • Added button to export Estimated Annual Expenses                                
  • Cost of Sales Staff also included those marked "Fixed/Other Operating Expenses"
  • Change Midas US Corporate address for printing on royalty report                                            
  • Fixed label truncation on Estimate Conversion Comparisons screen                


  • Add Front and Rear Tire Size to data search output                            


  • Total Commission incorrect on Commissions & Job Averages screen                

Vendor Tracking

  • Remove x-level for QuickBooks statement re-export                          

Accounts Receivable

  • Added setting to Billing Centers to override the customer's taxes on invoices  


  • Correct manual replication when security level 1                                
  • Add Zip64Mode to Backup to allow backup of large files                

If you have any questions about this update or need assistance, please contact Janco Customer Support at 800-782-5872 (US) or 800-323-5872 (Canada).

Thanks for using StockTrac!